What is NOT one of the benefits of a consultative style of selling for HP partner sales reps?
Answer : C
- customer satisfaction
- customer loyalty and repeat business
- customer education
- quota achievement
- decreased time spent in the sales process
Which customer profile is a good target for an IT to Business Alignment workshop?
Answer : A
- a business that is moving from a peer-to-peer networkto their first server- based ITenvironment
- a business that is managing a distributed IT environment with in-house ITstaff
- a business thatis trying to control IT costs and wants access to technology expertise
- a business thatis virtualizing their existing IT infrastructure
When evaluating the cost of downtime for a customer’s critical applications, what should you aim to clarify with the customer, at a minimum, from a financial perspective?
Answer : A
- loss of revenue and any damaged financial performance
- loss of revenue and employee productivity
- loss of employee productivity, any damaged reputation, and loss of revenue
- loss of employee productivity, customer satisfaction, any damaged reputation, and financial performance
What are the key lifecycle stages for reliable IT service delivery?
Answer : A
- service definition, proof of concept, development, and implementation
- investigate, innovate, implement, and improve
- requirements gathering, design,release andsupport, underpinned by change management
- plan, do, check, and act
You have asked a customer about their current business drivers and current/relevant business initiatives. Which response is most likely to indicate an opportunity for HP Mission Critical Technical Services?
Answer : DDownload more HP2-E50 sample questions from above download links.
- Improve employee customer service skills.
- Ensure audit compliance with new financial regulations.
- Respond to competitor's new web-based marketing initiative.
- Rationalize manufacturing facilities.
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